Jennifer Palazzolo

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Name: Jennifer Palazzolo
Name of Practice: Flatirons Family Pharmacy
Address: 603 Ken Pratt Blvd, Longmont, CO
Phone: 3034407767
Medical Credentials: Registered Pharmacist
Medical Specialty: Compounding specialty pharmacy

Does your practice bill private insurance?

What types of public insurance do you accept, if any?
Child Health Plan + (CHP+), Medicaid, Medicare

Please explain insurance limitations, if any.

Do you have a sliding fee scale for patients with limited resources?

Do you have experience working with the following?
Trans children (under 12): Yes
Trans youth (12-18): Yes
Trans men: No
Trans women: Yes
Trans elders (over 65): No
Gender non-conforming, genderqueer, non-binary: No

Do you provide hormone blocker therapy for pre-pubescent or pubescent children?

Do you provide hormone therapy for trans adults?

Do you provide hormone therapy for children/youth under age 16?
Yes, on a case-by-case basis

Do you have experience with alternative delivery methods (e.g. patch, cream, sublingual) and/or non-standard dosing?

If you do not currently provide trans hormone therapy, are you willing to work with patients or an experienced provider to provide this service?

If you provide hormone therapy, what protocol do you follow?
None or not applicable. We default to the doctor

Do you have information on non-medical resources (e.g. legal services, mental health) to which patients can be referred?

Would you be interested in having another health care provider act as a mentor to you in gaining competence in working with trans patients?

Does your practice have inclusive paperwork (e.g. list more than male and female as gender options, allow a place for preferred name, etc.)?
Paper files: No
Electronic health records: No

Does your practice have a system for recording preferred name and pronoun of patients and communicating that to staff, especially scheduling/appointment and reception staff?

Does your practice have all-gender or gender-neutral restrooms?

Do you have anything in your physical environment that would be welcoming to a trans person (i.e. brochures, pamphlets, magazines, pictures that relate to trans* people/issues)?

Does your practice have an inclusive non-discrimination policy (includes gender identity and expression, and sexual orientation)? If yes, how is this communicated?

Do you have a way of protecting the confidentiality of a patient’s trans status?

Have you and your staff attended training or had other education on providing services to trans patients?
Person responding to survey: No
Other Clinical Staff: No
Scheduling/Appointment Staff: No
Reception/Front Office Staff: No

Please describe the training noted above, if applicable.
We have a safe, non-judgmental, and welcoming environment.

Is there any concern about patients encountering staff members who are not experienced in working with trans persons?

Do you offer surgery?

Do you offer prenatal services for trans patients?