Exceptional Voice, INC.
Speech Language Pathology
Kathe Perez is the founder and president of Exceptional Voice, Inc. As a certified Speech-Language Pathologist, Kathe has been working in the field for more than 30 years. As a communication expert, Kathe provides a number of speech, voice and public speaking training programs for Fortune 500 companies, small businesses and individuals.
What types of private insurance do you accept?
What types of public insurance do you accept?
Do you have a sliding scale for patients with limited resources?
Please estimate the number of clients you have worked with in each of the following categories:
Trans Youth: More than 30
Trans Seniors: More than 30
Trans Women: More than 30
Trans Men: 21 to 30
Gender Non-Conforming: 21 to 30
Do you specialize in particular health issues (e.g. gender dysphoria)?
How do you assess readiness for hormone therapy and/or surgery(e.g. informed consent)?
We don't provide hormone therapy or surgery. We provide voice therapy for trans folks.
Do you provide letters of recommendation for:
Hormone replacement therapy? No
Chest/top surgery? No
Other transition related surgeries? No
Have there been cases in which you determined that a client does not meet the eligibility requirements for hormone therapy or gender surgery?
What languages do you offer services in?
Does your practice have inclusive paperwork (e.g. list more than male and female gender options)?
Does your practice have an all gender or gender neutral restroom?
Do you have anything in your physical environment that would be welcoming to a trans person (e.g. LGBTQ+ inclusive signage)?
Does your practice’s non-discrimination policy include gender identity and expression?
Do you have a way of protecting the confidentiality of a patient’s trans status?
Does your practice have a process to make sure that clients are only called by their chosen names (rather than legal names) and self-identified pronouns?
Have you or your staff attended training or had other education on providing services to trans patients?
Please describe the training noted above and which staff members attended
We have our staff regularly attend wpath conferences and trainings.
Do you have any concerns about the experience level of staff that could create an uncomfortable situation for trans clients?
Other Clinical Staff: No
Scheduling Staff: No
Front Desk Staff: No